One of the most important pillars is “Marketing”. And a new trend came: businesses or brands getting active on social media platforms to engage the potential audience base, let people know about their products and services, and a lot more. Earlier, marketing was done through e-books, videos, and infographics, but no more new techniques have been adopted worldwide.
https://botpenguin.com/reasons-your-business-needs-a-facebook-messenger-bot/