What is a Hotel Chatbot?
A hotel chatbot is a type of digital technology that can react intelligently to human interactions and be used by a hotel or any other company in the hospitality sector.
A chatbot's objective is to mimic the kind of meaningful interactions that clients might have with actual staff members, typically over text.
https://botpenguin.com/blogs/is-a-chatbot-the-key-to-your-hotel-business-success
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