How to leverage chatbots to improve patient experience?

If a patient of yours who is taking diabetes medication forgets to take their insulin on time, they risk becoming ill or needing to visit the ER.
A reminder system would also be useful because patients could get confused by diverse symptoms of the same condition (anaemia).
Make sure your reminders are successful at encouraging people to follow through with their therapy goals by basing them on the kind of information that each person requires the most frequently while you're creating them.

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