To increase comprehension and context in chatbots and AI-powered communication systems, conversational flow segmentation is the process of dividing a discussion down into smaller, more digestible pieces.
It makes it easier to maintain an organized discussion, control user expectations, and ensure natural transitions between conversational subjects.
Chatbots may create more engaging and authentic encounters by segmenting conversations well, giving consumers the impression that they are speaking with a real person rather than an AI program.
To know more visit https://botpenguin.com/glossary/conversational-flow-segmentation