A voice bot, often referred to as a voice assistant or voice-based conversational AI, is a piece of software that can interpret and reply to spoken orders or inquiries from users by using speech recognition, natural language processing, and artificial intelligence. Simply said, it's like having a friendly, talkative friend who is always willing to listen and assist you whenever you need it.

While both voice bots and chatbots are intended to converse with consumers, the main distinction is in the way that they do it.

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