Generative AI in Healthcare Software: From Chatbots to Clinical Decision Support

https://medium.com/@Larisa10/generative-ai-in-healthcare-software-from-chatbots-to-clinical-decision-support-261a518c2866

Generative AI chatbots are revolutionizing patient engagement. These tools use natural language processing (NLP) to understand and respond to patient queries in real-time. For example, a chatbot can assess symptoms, recommend next steps (e.g., scheduling a telehealth visit), or provide medication reminders. Companies like Ada Health have deployed chatbots that triage millions of patients, reducing the burden on call centres by up to 30%.