Terminal 5 at ORD now hosts Southwest Airlines ORD Terminal, part of the terminal’s ongoing transformation into a hub for both international and domestic flights. Passengers will check in on the upper level and proceed through TSA to gates in the new east wing, beginning at M28. The terminal features familiar airport amenities like food, retail, and Wi-Fi, though options near Southwest’s gates are fewer. Still, Southwest travelers benefit from an updated, well-organized terminal with modern signage and helpful services throughout their journey.
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