ITSM Chatbot: Quick and Efficient Support - Rattle Tech #itsm (IT Service Management) #helpdeskchatbots are an artificial intelligence tool designed to provide technical support and assistance to end users. The chatbots use natural language processing (NLP) and machine learning algorithms to understand users' requests, provide quick and accurate solutions, and escalate complex issues to human agents if needed. The #chatbots can also provide information on #itservicemanagement processes, service catalog, and IT assets, improving customer experience and reducing support costs. https://bit.ly/3Sn6mJB