Why & how do I Speak to a Live Person at British Airways?
Usually, passengers and customers feel the need to speak to the airlines when they get into any trouble while making British airways booking or even canceling it. However, there can be more reasons when people want to get connected to the airlines. We have mentioned some common situations for the same. Here are the queries:
Baggage and luggage allowance
Seat selection or seat upgrade
Lost or damaged luggage
Flight status
These are some of the basic points under which the customers feel the need to get in touch with the live agent of British Airways.

Source: https://manageairlinesbooking.com/blog/how-to-speak-to-a-person-at-british-airways/