What is Live Chat?

With the help of the online tool known as live chat, businesses may communicate in real time with customers and website visitors.
Live chat was initially used by businesses as a customer support tool. Yet, due to changes in how customers research and make purchases from businesses, sales and marketing teams are using live chat more frequently to turn visitors into leads and delight their existing customers.
To know more visit https://botpenguin.com/what-is-live-chat-the-ultimate-guide-to-live-chat/

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