What is a WhatsApp chatbot and how does it work?

A WhatsApp chatbot is automated software that utilises artificial intelligence or rules to operate on the WhatsApp network (AI). With the chat interface, users may converse with the WhatsApp chatbot exactly like they would with a real person. On WhatsApp, there is a group of pre-written comments that act as if a real person is speaking.
The appearance of a chatbot on WhatsApp is the same as that of a chatbot on any other messaging service. The WhatsApp Business number can be used by a user to text a business. When this happens, a chatbot will initially pick up the letter and make an effort to ascertain the news's subject before responding.
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