Freshworks CRM: What is it?

With integrated communication tools and AI-powered capabilities, Freshworks is a leading CRM software that elevates the traditional sales funnel above the bare minimum of transaction monitoring and administration.

With built-in cloud telephony, you can quickly check previous activity, call notes, previous conversations, and their overall score to learn more about your prospects and complete sales more quickly. To help you analyse the crucial performance parameters that affect sales, the platform may automatically record sales calls.

To know more:
https://botpenguin.com/blogs/6-powerful-freshworks-crm-alternatives