Today, it is more crucial than ever to deliver exceptional customer service. Clients have high standards for the services they receive.
They are fast to post about their experiences on social media and review websites, both good and bad.
In fact, 90% of consumers agree that internet reviews affect their purchasing decisions, according to a HubSpot survey.
Poor customer service can result in lost sales and revenue, harm a company's brand, and make it challenging to draw in and keep consumers.
The good news is that there are many strategies to boost customer satisfaction and provide better customer service.
To know more visit https://botpenguin.com/10-hacks-for-better-customer-service-a-complete-cheat-sheet-to-help-you-serve-customers-better/