Jatingera's Updates (80)
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With Live Chat, you can send a visitor’s questions to your support team and push visitors through your sales funnel. Every discussion is immediately recorded, preserved, and placed in your conversations inbox and on the contact’s timeline so that your team has a comprehensive picture of every encounter. Tidio and LiveChat are some of the best Live Chat service providers. Let’s see which one takes the prize! By the end of this blog, you can decide which suits you best [more]
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SendInBlue is one of the best email marketing tools out there. It’s intuitive and easy to use and even comes with a free plan that includes 9,000 emails per month. So, you can get started in minutes without any risk or cost at all.SendInBlue is much more than just an email marketing platform. Take a look at SendinBlue and its alternatives in this blog. [more]
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Zendesk identifies itself as a “service first” CRM tool. Let’s elaborate on that so we understand it a little better. Zendesk is a cloud-based customer support platform that helps you engage with customers on just about any platform in a personalized way. This could be on your webpage, social media handles, and apps. Managing and tracking customers on multiple channels can be a daunting task. Zendesk’s CRM helps you make all your customer interactions simple by... [more]
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Zendesk is a top choice for people seeking a customer service enhancement app, and this is not without good reason. Zendesk has many amazing features that attract customers, like multi-channel support, good integration with all mainstream apps, and proper analytics. All these have earned Zendesk a noticeable reputation in the customer service sector. [more]
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People criticized WhatsApp at debut for being too expensive compared to SMS messages. It was expensive and scarce. One communication might cost up to $1 in some parts of the world. This issue was resolved by WhatsApp, which lets you send SMS messages to other WhatsApp users without having to count words, without forgoing multimedia material, and without being limited to a specific list of contacts. [more]
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WhatsApp is incredibly popular worldwide, but only 74.9 million Americans use it. When compared to other platforms like YouTube or Facebook, that is insignificant. Even some Americans are unaware of WhatsApp and its capabilities. Americans might not be interested in WhatsApp, but people in various other nations love the app for a variety of purposes. [more]
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Zoho CRM was launched in 2005 and now comes with a platform of 45 applications along with third-party integrations. The platform includes applications that help in general business applications. It also comes with a web-based office and productivity suite. With the combination of applications, Zoho CRM offers an all-in-one business solution. [more]
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In today’s era, users are most comfortable in getting prompt service from the company. They expect premium customer support in the minimum time duration. The fastest the service you provide, the happier your customer is. It is one of the primary reasons why help desk software has become one of the essential parts of the modern IT business world. [more]
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SendInBlue offers a variety of SMB-focused email marketing solutions. The company provides tools to create, send and track HTML email campaigns, including transactional and autoresponder messages. The solution's marketing automation capabilities include behavioral targeting tools, such as creating lists of contacts based on their actions on the platform. [more]
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Designing a chatbot and its chat flow is a tricky task. Technology, user experience, design, and strong copywriting all come together in chatbot creation. It’s also becoming a popular career choice. On employment boards like LinkedIn, the amount of chatbot conversation designer positions is staggering. There were over 1,200 chatbot designer job vacancies in the United States alone last month. Designing an everyday experience necessitates a set of best practices that extend beyond your... [more]
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MyLiveChat is a free-to-use, customer service sales tool that lets your agents communicate with website or app visitors in real-time. It can be installed without any coding knowledge. All you have to do is insert the MyLiveChat provided HTML code into your webpage. The best part is that it won’t interfere with your web page design as it is just an add-on for providing better customer service. [more]
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The WhatsApp Business API powers communication with customers worldwide for medium and large businesses, allowing you to connect with them on WhatsApp in a simple, secure, and reliable manner. WhatsApp is also picky about who can relate to their API directly. Businesses that want to connect to the WhatsApp API are encouraged to use Business Solution Providers, third-party services. [more]
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ManyChat is a cloud-based chatbot service designed to help organizations create social media and text messaging conversation marketing campaigns. Employees can utilize the solution to connect with prospects and collect contact information, such as names, email addresses, and phone numbers, and tag audience groups based on activities taken. It has a pause automation function. It allows agents to turn off incoming bot messages while conversing with a single subscriber for a specific time. [more]
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