Chatbots are used by nearly 40% of businesses. Furthermore, approximately 1.4 billion people interact with chatbots.
What do these numbers reveal? They show that chatbots have become a global phenomenon. It is not an exaggeration to say that chatbots are disrupting most industries, particularly education.
Chatbots are used to improve workflows and outcomes in industries ranging from health care to marketing. Chatbots are also becoming increasingly important in the education sector.