A website chatbot is a conversational assistant that is AI-powered or rule-based that is integrated into a website in order to communicate with users, respond to queries, and carry out various activities. These virtual assistants support organizations by automating lead generation, providing individualized user experiences, and automating customer care.

can manage many consumer questions at once, offering immediate support and cutting down on wait times. They assist companies in providing round-the-clock assistance, ensuring that client demands are met even beyond regular business hours.

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