A Facebook Chatbot is a piece of software that uses artificial intelligence (AI) to simulate discussions with people on Facebook Messenger. Its functions include task automation, query resolution, and conversational, amiable user engagement.

Chatbots can be employed for a variety of tasks, including sales, lead generation, customer service, and even entertainment.

Consider that you wish to offer prompt and helpful customer service for a small online clothes store. You can build a Facebook Chatbot to help your clients instead of hiring a dedicated workforce to answer their questions.

To know more visit https://botpenguin.com/glossary/facebook-chatbot